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Your Account
 
Shopping Our Site
 
Shipping Information
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payment Information
 
Returns and Exchanges
 
Privacy and Security
 
 
 
 
 
 
 
 
 
 
 
 
 
General Customer Service
Your Account
We encourage you to create an account with us. Doing so entitles you to many premier benefits including: tracking your orders, reviewing your order history, creating a wish list, etc. Registration is free and fast! Click here to sign up!
When your order has shipped, a confirmation email is sent to the email address that was submitted with your order. In that email, you will find the assigned tracking number and the shipping method you've selected. You may also track your order under your order history on WWEShop.com by logging into your account. Click here to log into your account.
We apologize, but orders cannot be changed or cancelled after being placed. We strongly advise you to review your order before submitting to make sure everything is correct.
With your WWEShop.com account, you may create a Wish List of your favorite WWE merchandise. You may save these items to be added to your Shopping Cart at a later time. You can also email your saved Wish List to your friends and family!
WWEShop.com regularly offers special promotions to customers on our website. To view our current promotions, please click here!
  
Shopping Our Site
 
Your WWEShop.com shopping cart will display the items you have added during your visit on our site. Within the shopping cart, you will find item details, including the product name, product number, size, color, price, quantities ordered and availability. We will also display estimated totals and shipping rates. For U.S. customers, sales tax will be calculated prior to selecting your payment method of choice.
 
Products sold on WWEShop.com will have their availability clearly noted on the Product Details page. Customers may see the status as either "In Stock," "Upcoming," "Pre-Order," "Backordered" or "Out of Stock." Most items are in stock and ready to be shipped within our noted order processing timeframes. Some items may not yet be available, or temporarily out of stock. Expected release dates will be provided for "Pre-Order" items. Estimated "In-Stock" dates will be provided for "Backordered" or "Out of Stock" items. Please note that the product availability date is the date the product is expected in our warehouse. Processing time must be added to these dates. These dates are estimates, and are subject to change.
All release and in-stock availability dates are subject to change.
 
Upcoming Items: From time-to-time, WWEShop.com may display an item as "Upcoming." This means that the product will be made available for purchase in the near future. An estimated release date may not be listed. However, customers will have the option of entering an email address to be notified when the item will be ready to purchase.
Pre-Ordered Items: WWEShop.com will often list a product as "Pre-Order." A pre-ordered item is one that can be purchased prior to its release date, noted on the Product Details page. Please note that if a customer purchases a pre-ordered item, it will not be processed until the release date. The release date is not the expected arrival date for the item to your delivery location.
If you purchase a pre-ordered item along with in-stock items, your entire order will be held until the pre-ordered item is available. Notes will be included on the Product Details page.
 
Backordered Items: WWEShop.com may display a product as "Backordered." Due to overwhelming demand, a product may temporarily be out of stock, but can still be purchased. Information on the expected in-stock date will be available on the Product Details page. Please note that if you purchase a backordered item with in-stock products, your entire order will be held until all items are available.
If you placed an order for an item that has gone on backorder while in processing, we will notify you via email of the delay.
Out of Stock Items: WWEShop.com may display a product as "Out of Stock." If that should happen, the item will not be available for sale, but still visible on our site. An expected in-stock date may be noted on the Product Details page. Customers will have the option of entering an email address to be notified when the item will be ready to purchase.
 
Personalization and engraving are available for some products sold on WWEShop.com. If you purchase an item with a personalization or engraving option, you must enter the name on the Product Details page before adding the item to your shopping cart. If there is no option to do so, then personalization or engraving is not available for that product.
After an order has been placed, personalized or engraved items cannot be modified, cancelled, returned or exchanged. You must allow an additional 3 to 5 business days processing before your order leaves our warehouse.
 
Shipping & Handling
Our standard order processing time is 1 to 2 business days for all items that are in stock. Most orders that clear payment authorization and are placed before 1:00pm U.S. Eastern Time will be processed the same day. Processing times are not calculated into the estimated delivery times.
Orders are not processed on weekends or U.S. holidays. Extra time may be required for larger orders, international orders, orders requiring additional customer information and orders with personalized or engraved items. Orders with personalization or engraving must allow up to 3 to 5 additional processing days. Once submitted, your order cannot be modified or cancelled.
Please note that if your order contains a pre-ordered or backordered item, your entire order will be held until all items are in stock. Please review notes in the products description regarding availability status
WWEShop.com is able to ship merchandise throughout the United States and many countries across the world. Depending on your delivery location, different shipping methods will be available. Each ship method has its own regulations and shipping rates.
Shipping costs for orders placed on WWEShop.com are based on the weight of the total order. Your shipping total will be displayed during Checkout.
All estimated delivery times are calculated on the day an order leaves our warehouse. They are not based on the order date.
Shipping within the Continental United States (48 states)
FedEx Standard Shipping (7 to 10 business days)
• Your order will be shipped via FedEx SmartPost for delivery by the U.S. Postal Service
• Business days are Monday through Friday, excluding federal holidays observed within the United States
• Additional time may be required for Alaska, Hawaii, U.S. territories, P.O. Boxes and military addresses
• Shipping costs are based on the weight of your total order. Your shipping total will be displayed during Checkout
FedEx Ground (3 to 5 business days)
 • Your order will only be shipped to a physical delivery address. Delivery by the end of the business day
• Business days are Monday through Friday, excluding weekends and federal holidays observed within the United States
• Not available for deliveries to U.S. territories, P.O. Boxes, military addresses or international destinations
• Additional time may be required for Alaska and Hawaii (3 to 7 business days)
• Shipping costs are based on the weight of your total order. Your shipping total will be displayed during Checkout
FedEx Second Day (2 business days)
 • Your order will only be shipped to a physical delivery address. Delivery by the end of the business day
• Business days are Monday through Friday, excluding weekends and federal holidays observed within the United States
• Not available for deliveries to U.S. territories, P.O. Boxes, military addresses or international destinations
• Shipping costs are based on the weight of your total order. Your shipping total will be displayed during Checkout
FedEx One Day (1 business day)
 • Your order will only be shipped to a physical delivery address. Delivery by the end of the business day
• Business days are Monday through Friday, excluding weekends and federal holidays observed within the United States
• Not available for deliveries to Alaska, Hawaii, U.S. territories, P.O. Boxes, military addresses or international destination
• Shipping costs are based on the weight of your total order. Your shipping total will be displayed during Checkout.
 
Shipping to U.S. P.O. Boxes & APO/FPO Addresses
FedEx Standard Shipping (7 to 10 business days, plus additional time)
 • Your order will be shipped via FedEx SmartPost for delivery by the U.S. Postal Service
• Business days are Monday through Friday, excluding federal holidays observed within the United States
• Additional time (2- to 4 weeks) may be required for P.O. Boxes and military addresses, based on location and military postal office
• Shipping costs are based on the weight of your total order. Your shipping total will be displayed during Checkout
Delivery is not available via FedEx Ground, FedEx Second Day or FedEx Next Day service
 
Shipping to Alaska & Hawaii
Standard Shipping (7 to 10 business days, plus additional time)
 • Your order will be shipped via FedEx SmartPost for delivery by the U.S. Postal Service
• Business days are Monday through Friday, excluding federal holidays observed within the United States
• Additional time is required for Alaska and Hawaii
• Shipping costs are based on the weight of your total order. Your shipping total will be displayed during Checkout
UPS Ground (3 to 7 business days)
 • Your order will only be shipped to a physical delivery address. Delivery by the end of the business day
• Business days are Monday through Friday, excluding weekends and federal holidays observed within the United States
• Not available for deliveries to P.O. Boxes, military addresses or international destinations
• Additional time will be required for Alaska and Hawaii (3 to 7 business days)
• Shipping costs are based on the weight of your total order. Your shipping total will be displayed during Checkout
UPS Second Day (2 business days)
 • Your order will only be shipped to a physical delivery address. Delivery by the end of the business day
• Business days are Monday through Friday, excluding weekends and federal holidays observed within the United States
• Shipping costs are based on the weight of your total order. Your shipping total will be displayed during Checkout
Delivery is not available via FedEx Next Day service
 
Shipping to U.S. Territories (Puerto Rico, Guam, etc)
Orders being shipped to U.S. territories, such as Puerto Rico and Guam, will be shipped via FedEx International Shipping. Orders cannot be shipped via any shipping methods listed for the United States.
 
Shipping outside of the United States (includes U.S. Territories)
FedEx International (7 to 14 business days)
• Your order will only be shipped to a physical delivery address. Delivery by the end of the business day
• Business days are Monday through Friday, excluding weekends and federal holidays observed within the United States
• Not available for deliveries to P.O. Boxes
• Shipping costs are based on the total dollar value of your total order. Your shipping total will be displayed during Checkout
 
If your order will be shipped to a destination outside of the United States and its territories, please carefully read the rules and restrictions for international orders
 
• Our international shipping rates are calculated on the total weight of your order, and include brokerage fees. Your shipping rate will be displayed during Checkout
 
• Our international shipping rates include customs fees, including import taxes or duties.
 
• All prices on WWEShop.com are shown in U.S. Dollars (USD), and cannot be converted on our website into foreign currency By placing an order to be shipped outside of the United States, you acknowledge the aforementioned rules and restrictions.
 
Payment Information
WWEShop.com accepts Visa, MasterCard, American Express, Discover, JCB, PayPalTM, Bill Me Later* and WWEShop.com gift cards.
*PayPal and Bill Me Later will only be accepted for online purchases.
 
 
We do not accept checks, money orders or C.O.D.s under any conditions. Payment must be provided in full at the time of placing of your order.
 
Online Orders
If you are using a gift card issued by Visa, MasterCard, American Express, Discover or JCB, you must have your billing information registered with the card. If your information is not registered with the card, the transaction may be declined, yet an authorization will be placed on your card, which can last for up to 30 days or longer, depending on the issuing bank.
Visa, MasterCard, Discover and JCB Cards:
The CVV number is the 3-digit value printed on the signature panel on the back of Visa, MasterCard, Discover and JCB Cards immediately following the credit card account number.
American Express Cards
 
The CVV number is the 4-digit, non-embossed number printed above your account number on the face of your card.
 
 
What is PayPal?
PayPal is an alternate method for purchasing items from WWEShop.com. It enables any individual or business with an email address to securely send payments online. With a PayPal account, you can choose to pay with your credit card, debit card, bank account, or PayPal account balance for any purchase you make. Your credit card and bank numbers are never seen by the seller or merchant. Plus, you're 100% protected against unauthorized payments sent from your account.
WWEShop.com orders paid via PayPal cannot be accepted over the phone or through the mail.
For more information about PayPal, please visit PayPals Help Center.
What is Bill Me Later?
Bill Me Later® is a secure and convenient payment option that your customers can use to purchase items online. While Bill Me Later is a credit account, it is different from other methods of payment. It does not require an existing account, has no physical plastic card or 16-digit account number, and there is no pre-set spending limit.
WWEShop.com orders paid via Bill Me Later cannot be accepted over the phone or through the mail.
For more information about Bill Me Later, please See Terms

Sign-up for Bill Me Later today!

 

Telephone Orders

For telephone orders, we accept debit/credit cards from Visa, MasterCard, American Express, Discover or JCB.
If you are using a gift card issued by Visa, MasterCard, American Express, Discover or JCB, you must have your billing information registered with the card. If your information is not registered with the card, the transaction may be declined, yet an authorization will be placed on your card, which can last for up to 30 days or longer, depending on the issuing bank.
 
Mail Orders
WWEShop.com does not accept mail orders at this time. Please place your order either at www.WWEShop.com or by calling 1-866-993-7467 or 1-719-948-5701
 
WWEShop.com now offers gift cards for sale. The cards are not reloadable. They do not expire.
 
 
Each card type has its own denomination offering, ranging from $10.00 to $100.00.
The WWEShop.com gift card can be redeemed towards purchases made either on our website or by calling our Customer Service department at 1-866-993-7467 or 1-719-948-5701. They cannot be used at other retailers selling WWE-licensed merchandise or at WWE live events.
 
Redeeming WWEShop.com Gift Cards
When redeeming the card online, you will need to enter your 19-digit card number and 4-digit PIN. Both numbers are listed on the back of the gift card. Please note that only one gift card can be redeemed per order at this time.
Any balance due after redeeming a WWEShop.com gift card is the responsibility of the customer, and must be paid at the time of placing your order.
 
WWEShop.com is required to charge sales tax on order being shipped to the following states: Arkansas, California, Connecticut, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Nebraska, Nevada, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Dakota, Tennessee, Utah, Vermont, Washington West Virginia, Wisconsin and Wyoming.
If you are shipping to any of the above-mentioned states, the appropriate charges will be added to your merchandise total and displayed on your final order confirmation. Sales tax will automatically be calculated for orders placed online or via phone.
 
All prices quoted on WWEShop.com are in U.S. Dollars. Due to fluctuating exchange rates, we are not able to process payment in any other currency. If you would like to see an estimate of what your order will cost in your country’s currency, we would suggest visiting a currency conversion website, such as www.xe.com.
WWEShop.com does not sponsor or endorse www.xe.com or its content.
 
Prices are subject to change without notice. Orders received prior to a price change or after a price change will not be adjusted to reflect the price difference. You will be charged the amount you agreed to pay when you placed the order. Sale prices on WWEShop.com are not transferable to catalog orders. If you purchase an item, and it goes on sale after your purchase, unfortunately it is our policy that we cannot credit you the difference.
 
Returns & Exchanges
Your complete satisfaction is our primary concern. We want you to be fully satisfied with every item you purchase from WWEShop.com. If you are not satisfied with an item you have purchased, you may return the item within 30 days of delivery for an exchange or full refund of the purchase price, minus shipping, handling or other charges. The item must be returned in good condition, in original boxes (whenever possible), and with all paperwork, parts and accessories to ensure full credit.
All return shipping charges must be pre-paid, and are the responsibility of the customer. This includes any customs, duties, taxes, postage and any other applicable charges, which will not be refunded. We will reimburse you for any/all postage and taxes if the product is defective or an error by WWEShop.com occurred when fulfilling your order. However, tax on shipping and handling is non-refundable.
Any WWE-licensed merchandise purchased from a merchant other than WWEShop.com cannot be returned to us for a refund or exchange. You will need to contact the merchant from whom you made your purchase.
 
1. Pack the item(s) securely. All returned products must be in the same condition in which they were received, as well as in their original packaging. Software, video games, videos and audio products must be unopened.
2. Circle the items you are returning (see other side packing slip). Select a reason code from the list (on the return form) and write it next to the item being returned (see packing slip).
3. If exchanging the same item(s) for a different size, please indicate new size on packing slip next to the product(s) being returned. Please contact us for any other type(s) of exchange(s).
4. Send your package so that it can be tracked. UPS or return receipt by the US Post Office is recommended. We are not responsible if there is no proof that the product was delivered to us.
Return Your Package To:
WWEShop.com Returns
6380 Port Road
Groveport, OH 43125
 
If you receive an item that is damaged, defective or in error, we ask that you please contact our customer service department immediately at 1-866-993-7467 or 1-719-948-5701.
For apparel items, please carefully read the care instructions on the inside label before wear and wash. Any damage due to wear and tear or inappropriate washing is the sole responsibility of the customer.
WWEShop.com cannot take responsibility for items received in good condition, but were later damaged while in use.
 
We cannot accept returns on the following merchandise:
• Any personalized or engraved item, such as a customized jersey or engraved title belt
• Opened media products, such as CDs, DVDs, video games books or magazines
• Any apparel item that has been used, worn or washed
• Any Food Item
 
Please allow up to 30 business days to receive a refund for any returned merchandise. Shipping and handling will not be refunded, unless a product is received defective or damaged. Refunds for products will be based on the price paid at the time of your order. Price adjustments will not be considered. Refunds will be issued via the payment method originally used for the purchase.
 

WWEShop.com is unable to accept returns for items purchases at WWE live events. If you have questions about a purchase you made at a show, please send an email to questionsvenuemerch@wwecorp.com